Shipping & Delivery

What should I do if the product arrived damaged or defective?

If your item is damaged or faulty, please contact us within 48 hours of delivery with a clear photo of the product and packaging. We will review and assist you with the return or refund process.

How long does standard delivery take? Can I choose a different delivery company? How can I file a complaint about the delivery personnel? My order shows as 'Delivered' but I haven't received it. What should I do? How much does shipping cost? My order was returned before delivery. What happens now? What is the cargo/delivery process like? What should I do if my order hasn't been delivered? What should I do if the product arrived damaged or defective? Can I change my delivery address after placing an order? How can I track my order? Can I pick up my order from a delivery branch?